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Frequently asked questions

What about allergens?

Our bites are crafted with simplicity and transparency in mind — so you always know exactly what you're eating. We keep things clean and inclusive:

Plant-based · Prebiotic fiber · Gluten free · Additive free · Nuts free

If you have any specific concerns, please don't hesitate to reach out. We're happy to help.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express) and PayPal. All payments are processed securely.

Where do you ship?

For now, we ship within Germany only. We're taking things one step at a time — expanding to the rest of Europe is on its way.

How much does shipping cost?

Shipping costs are calculated at checkout based on your order. And if your order comes to €55 or more, shipping is on us.

Can I return or exchange a product?

Because our products are food, we're unable to accept returns on opened items — we hope you understand. For unopened products in good condition, we accept returns within 14 days of receipt. See ourReturn & Refund Policyfor full details.

Still got Q's?

Check out our frequently asked questions page for our full list of most common queries.

SEE FAQS

Always with you.